Welcome

Helping Organizations Operationalize & Thrive

EGS Solutions, LLC helps software and recurring revenue businesses build sustainable Customer Success organizations and methodologies to nurture, expand, and delight their recurring customers.

 
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Beth Skierski, EGS Solutions
 

THE NEXT STEP

Working Toward Customer Success

I work collaboratively with your team to understand the real barriers to success from the people who know best, and we work together to define the processes, people, and technology you need to deliver meaningful outcomes and an experience that will delight your customers. We then define a way to measure customer health over time, ultimately ensuring customer experience gets better and better!

services & capabilities

 

Customer Success Workshops

Customer Success basics

Customer Journey framework

Customer Health framework


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Activating Workstreams

Customer Success Workshops services

+ Customer Journey build-out

+ Customer Health build-out

+ Identifying high priority gaps

+ Organizational planning insights

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Operationalizing Methodologies

Activating Workstreams services

+ Operationalizing Customer Journey

+ Operationalizing Customer Health

+ Long-term progress tracking

+ Personalized team support

+ Leadership development

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Latest Project

Verra Mobility

 
 
 

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