Welcome
Helping Organizations Operationalize & Thrive
EGS Solutions, LLC helps software and recurring revenue businesses build sustainable Customer Success organizations and methodologies to nurture, expand, and delight their recurring customers.
THE NEXT STEP
Working Toward Customer Success
I work collaboratively with your team to understand the real barriers to success from the people who know best, and we work together to define the processes, people, and technology you need to deliver meaningful outcomes and an experience that will delight your customers. We then define a way to measure customer health over time, ultimately ensuring customer experience gets better and better!
services & capabilities
Customer Success Workshops
Customer Success basics
Customer Journey framework
Customer Health framework
Activating Workstreams
Customer Success Workshops services
+ Customer Journey build-out
+ Customer Health build-out
+ Identifying high priority gaps
+ Organizational planning insights
Operationalizing Methodologies
Activating Workstreams services
+ Operationalizing Customer Journey
+ Operationalizing Customer Health
+ Long-term progress tracking
+ Personalized team support
+ Leadership development
Get Updates
Sign up with your email address to receive news and updates from EGS Solutions, LLC.
Unsubscribe anytime.